By using our services, you agree to the following Company Policies set forth.
Guests under the age of 18 must have the client intake form signed by parent or guardian on the first visit. Any future services that differ from the first visit will also require consent.
If a client arrives more than 5 minutes late for their scheduled appointment, Clean Slate Waxing Lounge may not be able to accommodate some, or all of the scheduled services due to booking constraints. If the remaining scheduled appointment time doesn't allow for the completion of the scheduled services, the client will be asked to reschedule for a later date and time, this will count as a rescheduling less than 24 hours and subject to a rescheduling fee. Clean Slate Waxing Lounge suggests that clients arrive 10-15 minutes before their scheduled appointment time to allow adequate time for the check-in process and to avoid any rescheduling for late arrivals.
Upon booking, a credit card is required in order to hold your reservation. Without a valid credit card on file appointments will not be reserved. Please call to reschedule or cancel appointment, you can also do so through the online booking as long as it is at least 24 hours before your appointment. In order to best accommodate all clients needs, Clean Slate Waxing Lounge requires a 24 HOUR CANCELLATION NOTICE for all appointments. Cancelling within 24 hours of appointment will result in a charge of 50% of the total services scheduled. A "No Call No Show" will result in a charge of 100% of the total services scheduled. We appreciate all assistance in providing our estheticians sufficient notice of any changes to scheduled appointment times.
Any unopened products may be returned within 30 days for a full refund. Any opened products can not be returned. Wax packages are non refundable and non transferrable once purchased. Unfortunately, no exceptions can be made. Services of any kind are non-refundable. If a correction in your waxing service is needed, please call us to schedule a time. The correction must be done within 3 days from the original appointment. Thank you for your understanding.
Clean Slate Waxing Lounge collects information when we need to personally identify you. This personal information can include your name, email address, zip code, phone number and credit card information. Clean Slate Waxing Lounge will never disclose your personal information to other companies.
Limits of Liability
- Client agrees to seek immediate medical attention and advice from a qualified physician or medical facility should any irritation or adverse reaction occur.