Policies

By using our services, you agree to the following Company Policies set forth.

Age Requirements

Guests under the age of 18 must have the client intake form signed by parent or guardian on the first visit. Any future services that differ from the first visit will also require consent.

Late Policy​

If a client arrives more than 5 minutes late for their scheduled appointment, Clean Slate Waxing Lounge may not be able to accommodate some, or all of the scheduled services due to booking constraints. If the remaining scheduled appointment time doesn't allow for the completion of the scheduled services, the client will be asked to reschedule for a later date and time, this will count as a rescheduling less than 24 hours and will result in a rescheduling fee. Clean Slate Waxing Lounge suggests that clients arrive 10-15 minutes before their scheduled appointment time to allow adequate time for the check-in process and to avoid any rescheduling for late arrivals.​ New clients; please arrive 15 minutes before scheduled appointment time to fill out new client intake form(s).

Cancellation/ Rescheduling Policy

We are committed to providing all clients with exceptional services. When a client cancels without giving enough notice, they prevent another client from being seen. We greatly appreciate all assistance in providing our Estheticians sufficient notice of any changes to scheduled appointment times.
Upon booking, a credit card is required in order to hold your reservation. Without a valid credit card on file appointments will not be reserved. Please call to reschedule or cancel appointment, you can also do so through the online booking as long as it is at least 24 hours before your appointment. ​In order to best accommodate all clients needs, Clean Slate Waxing Lounge requires a 24 HOUR CANCELLATION/RESCHEDULING NOTICE for all appointments. Cancelling or rescheduling within 24 hours of appointment will result in a charge of 50% of the total services scheduled. A "No Call No Show" will result in a charge of 100% of the total services scheduled.

Return Policy

​Any unopened products may be returned within 30 days for a full refund. Any opened products can not be returned. Wax packages are non refundable and non transferrable once purchased. Unfortunately, no exceptions can be made. Services of any kind are non-refundable. If a correction in your waxing service is needed, please call us to schedule a time. The correction must be done within 3 days from the original appointment. Thank you for your understanding.

Privacy Policy

​Clean Slate Waxing Lounge collects information when we need to personally identify you. This personal information can include your name, email address, zip code, phone number and credit card information. Clean Slate Waxing Lounge will never disclose your personal information to other companies.

Limits of Liability

All clients are required to complete a release form prior to the corresponding service. Refusal to sign a release form will result in denial of service. Clients are required to disclose any skin conditions, pregnancy, allergies, or medications that may adversely affect their skin prior to receiving services. Client's use of any products or medications containing Hydroxies, Photosensitive drugs, Antibiotics, Accutane, or Retin-A and other A products must also be disclosed since these products can cause tearing or removal of layers of skin where waxing is performed and/ or reactions during a Facial, Chemical Peel, or HydraFacial MD.

By using services provided by Clean Slate Waxing Lounge, the client understands and agrees to the following:
  • An adverse reaction during their Waxing, Facial, Chemical peel, HydraFacial MD, Lash Lift, Lash Tint, Brow Tint or Teeth Whitening may occur.
  • Client authorizes Clean Slate Waxing Lounge and its staff to perform specified services and hereby releases Clean Slate Waxing Lounge and its officers, employees, agents, and assigns from any and all liability arising from, or as a result of the Waxing, Facial, Chemical Peel, HydraFacial MD, Lash Lift, Lash Tint, Brow Tint or Teeth Whitening treatment they receive.
  • Client assumes full and complete responsibility for any personal injury, loss or damage to their health, or loss or damage to their property as a result of services they receive at Clean Slate Waxing Lounge.
  • Clean Slate Waxing Lounge cannot and does not claim to diagnose or give advice on any medical conditions of the skin.
  • Client agrees to seek immediate medical attention and advice from a qualified physician or medical facility should any irritation or adverse reaction occur.
*All pricing subject to change*